=== Octocom ===
Tags: customer support, helpdesk, chatbot, chat, support, ai
Requires at least: 1.2.0
Tested up to: 6.7
Requires PHP: 7.2
License: GPLv3 or later License
URI: http://www.gnu.org/licenses/gpl-3.0.html

Adds the Octocom Chatbot widget to your WordPress site.

== Description ==

Is your support team overwhelmed by repetitive inquiries? Octocom's 24/7 conversational AI handles both pre-sale and post-sale questions, from product recommendations and delivery queries to order changes and returns. By reducing ticket volume and response times, and integrating with Gorgias, Octocom frees up your team to focus on critical tasks, while increasing customer conversions and loyalty.

### Features
* Easy integration with WooCommerce
* Easy integration with Helpdesks
* Customizable chatbot widget
* AI-powered responses for both pre-sale and post-sale inquiries
* 24/7 customer support without additional staffing
* Detailed analytics and reporting

Octocom seamlessly integrates with your existing support system, ensuring that your customers always receive timely and accurate assistance. 

== Frequently Asked Questions ==

= How do I install Octocom? =

1. Download and install the plugin through the WordPress plugins screen.
2. Activate the plugin through the 'Plugins' screen in WordPress.
3. If you already have an Octocom account, log in at [Octocom](https://app.octocom.com) and add your WooCommerce store.
4. If you don't have an Octocom account, get a demo at [Octocom](https://www.octocom.ai/request-demo) to get started.

= Is Octocom customizable? =

Yes, you can customize the appearance and behavior of the Octocom chatbot.

= Can Octocom handle multiple languages? =

Octocom supports multiple languages and can be configured to respond in the language of your choice.

== Screenshots ==

1. Customer Support Interface - Displays Octocom's instant responses to common customer questions, improving engagement and satisfaction.
2. Automated Ticket Handling - Shows Octocom managing up to 90% of support tickets, including tracking orders, handling returns, and processing refunds.
3. Shopping Assistance - Features Octocom helping customers with product recommendations and comparisons for better purchasing decisions.
4. AI-Powered Upselling - Highlights Octocom's smart upselling, offering personalized product suggestions to increase order value.

== Changelog ==

= 1.0.3 =
* Updated menu to be compatible with the new AI phone calls plugin

= 1.0.2 =
* Streamline the sign up process

= 1.0.1 =
* Added settings page

= 1.0.0 =
* Initial release
